Returns, Refunds & Withdrawal
Not the right fit? Exchanging for another size or model is free.
How to return
- Email hello@ansurofnorway.com with your order number.
- We send you a QR code to bring to your local post office.
- Hand in the parcel. That’s it.
Prefer to send it yourself? Return the item to:
360 Logistics AS
Holtbråtveien 143
1449 Drøbak
Norway
Mark the parcel with Ansur of Norway and your order number.
Cost
A return costs NOK 69. Exchanges for another size or model are free.
Right of withdrawal
Under the Norwegian Right of Withdrawal Act you can withdraw from your purchase within 14 days from the day after you receive the item. Notify us in writing (withdrawal form, email or letter) and return the goods no later than 14 days after giving notice. We refund the purchase price without undue delay and no later than 14 days after receiving your notice.
You may examine the item as you would in a shop to judge its nature, characteristics and function without losing the right of withdrawal.
See our full Terms of sale and Refund policy.